Sourati: Terms of Use
Effective date: 2026-11-12. Sourati is provided by Xuhao Chen, an individual developer based in New York, United States, not a company. Contact: support@eternhour.com.
What Sourati does
Sourati sizes and checks a photo against the published specification of the document you choose. It compares your photo with that specification; it does not decide whether an authority will accept it.
Sourati is not affiliated with, authorised by or acting for any government body. Acceptance of a photo is decided by the issuing authority.
Specifications come from the sources named in the app and can change without notice. Check the current requirement before you submit an application.
Who can use Sourati
You must be 18 or older to buy and use Sourati. A parent or legal guardian may use it to make an ID photo of their own child or of a person in their care. Photos are processed on this iPhone and do not leave it.
Your face is not altered
For ID photos, Sourati changes the background, crop and file size. It does not change the pixels of your face.
Purchases
Prices are shown in your local currency, including any tax Apple applies, before you confirm. Each item is a one-time in-app purchase. It is not a subscription and it does not renew. The charge reaches your Apple Account at the moment you confirm the purchase.
- Single photo: one document's photo, with free retakes for that document. You get the upload file the specification asks for and, where the document is printed, a print sheet in the paper sizes the app offers (4×6 in, 5×7 in, A4 or Letter). Some documents are submitted online only and have no print sheet.
- Family: four photos, one person each. Unused photos do not expire.
Photos you have paid for but not yet used are kept on this iPhone only. They do not move to another device, and they are lost if you delete the app or erase your data in Settings. Restore in-app purchases adds any purchase that was paid but not yet added.
If your photo is rejected
Within 30 days of purchase you can retake the photo for the same document at no charge. You can also open Apple's refund form from the app. Apple alone decides whether to refund and usually responds within 48 hours. We cannot issue refunds for App Store purchases and we do not promise that a refund will be granted.
Right to cancel
The photo is delivered as digital content as soon as you buy it, so once it has been delivered the seven-day cancellation right under Article 13 of the Saudi E-Commerce Law does not apply. Nothing in these terms limits a right you have under consumer protection law in your country.
Liability
Sourati is provided for preparing photos. To the extent the law allows, we are not responsible for fees, delays or travel costs arising from an authority's decision. Liability that cannot lawfully be excluded is not excluded.
Governing law and disputes
These terms are governed by the laws of the State of New York, and the courts of New York County, New York, have jurisdiction over disputes about them. This does not affect any rights you have under the consumer protection laws of the country or region where you live that cannot be waived by contract, including the right to bring a claim in your local courts.
Apple
This agreement binds you and us; Apple is not a party to it. Apple is not responsible for Sourati or its content.